Stansell Dentistry Associates
Patient Coordinator
Raleigh, North Carolina•Full-time
$19 - $20 hourly
$19 - $20 hourly
About the Job
Join Our Team!
Stansell Dentistry is seeking a friendly, organized, and patient-focused Patient Coordinator to be the welcoming face of our practice. We are looking for someone passionate about providing exceptional customer service, who enjoys working in a fast-paced environment, and is committed to creating an outstanding patient experience from the moment patients walk through our doors.
Responsibilities:
- Welcome and check in patients with a warm, professional attitude.
- Answer incoming phone calls and assist patients with scheduling appointments.
- Verify and update patient demographic and insurance information.
- Confirm appointments and manage the daily schedule.
- Collect co-payments and patient balances.
- Present treatment estimates and discuss financial options.
- Coordinate with the clinical team to ensure efficient patient flow.
- Maintain accurate patient records in the practice management software.
- Assist with patient recalls and follow-up communications.
- Support the office with administrative duties as needed.
Qualifications:
- Previous dental or medical front office experience preferred.
- Excellent customer service and communication skills.
- Strong organizational and multitasking abilities.
- Comfortable discussing treatment plans and financial arrangements.
- Knowledge of dental insurance verification is preferred.
- Experience with Curve software is a plus.
- Positive attitude, dependable, and a team player.
What We Offer:
- Competitive hourly pay based on experience.
- Paid time off.
- Paid holidays.
- Opportunities for professional growth and development.
- Supportive team environment.
About Stansell Dentistry Associates
We are a family practice serving the needs of adults and children of all ages. Stansell Dentistry Associates prides itself in confident and healthy smiles. We utilize the latest dental technologies and strive to exceed customer expectations.